Last updated: October 26, 2026
These SMS Terms & Conditions cover text messages sent by Stark Metrix LLC ("Stark Metrix") and text messages we send on behalf of our clients.
1. Stark Metrix AI Booking Demo
What this program is. Stark Metrix sells AI phone systems to local service businesses. Prospective business customers call our demo line at (239) 423 2546, where an AI agent runs a sample booking call. At the end of the call, the agent identifies itself as Stark Metrix and offers to send a sample appointment confirmation text so the caller can see what their own customers would receive.
How consent is collected. Two steps, both required. First, verbally on the call. The AI agent steps out of the demo and reads this disclosure word for word:
"And now I'll step out of the demo for a second. This is Stark Metrix, and that whole call was our AI booking system. If you'd like, I can text you the appointment confirmation exactly the way your customers would get it. That's about two messages from Stark Metrix, message and data rates may apply, you can reply STOP any time to opt out or HELP for help, and our terms and privacy policy are at starkmetrix.co/sms-terms-conditions. Want me to send it?"
Second, on the phone itself. Callers who agree receive one message asking them to reply YES. No further messages are sent unless they reply YES. Callers who decline receive nothing. This is the only way people are enrolled in this program, and no numbers are added from any other source.
Message frequency. About 2 messages per demo. This is not a recurring program.
Sample messages.
"Stark Metrix demo: Reply YES to receive the sample appointment confirmation. ~2 msgs. Msg & data rates may apply. Reply STOP to opt out, HELP for help."
"Apex Heating & Air: Your appointment is confirmed for Tue 1-4PM. (Sample message from the Stark Metrix AI booking demo.) Reply STOP to opt out, HELP for help."
2. Messages we send for our clients
We send text messages for local service businesses that use our Services. These messages are sent in the business's own name, and the business is responsible for getting your consent before they are sent. They may include:
- Review Engine: a request to leave a Google review after your visit or job, and at most one reminder.
- Speed to Lead: a reply to an inquiry you submitted, follow up messages about your inquiry, and links to book a time.
- Database Reactivation: messages from a business you have used before, such as news, offers, or open appointment times.
- AI Receptionist: appointment confirmations, reminders, and follow ups after you call the business.
Message frequency varies based on your activity with the business.
3. Opting out and getting help
To opt out, reply STOP to any message. You will receive one message confirming you have been unsubscribed, and no further messages from that program will be sent unless you opt in again.
For help, reply HELP to any message or email sadiesanterelli@starkmetrix.co.
4. Costs and carriers
Message and data rates may apply, depending on your mobile carrier and plan. Mobile carriers are not liable for delayed or undelivered messages.
5. Privacy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. No mobile opt in data is sold or shared with lead generators. See our Privacy Policy for how we handle information.
6. Contact us
Stark Metrix LLC
160 W. Camino Real, Unit #543, Boca Raton, FL 33432
sadiesanterelli@starkmetrix.co